What is esparx?
esparx is an affordable online tool developed by HRUX to take the pain out of employee communication and related HR operational management.
esparx uses data from multiple sources, to identify tasks that need doing, generating highly personal, timely and actionable messages (“sparx”) to the employee, their line managers or HR partners.
The system is highly configurable. You build the selection criteria and messages on-screen with potentially multiple actions automatically triggered by each “event”. The underlying data flow matches the criteria and message content – literally drag and drop the fields you need.
HRUX proud to have been nominated in three categories for the WSB awards in September 2019
Everyone seems to accept that employee engagement is critical – and that effective communication is absolutely key to driving engagement, but:
- So much information is broadcasted indiscriminately;
- Communication which is untargeted, complex, with no common themes or messages;
- Conflicting messages treated as “spam” by employees;
- Multiple sources of material, often arriving at the same time – key messaging out-sourced to 3rd party providers of underlying services who have been “white-listed”;
- Growing risks of sharing personally identifiable data with 3rd party agencies;
- Acceptance at senior level that a high proportion of messaging completely misses its mark…
Communication is both accepted as a critical element of an employers strategy, but simultaneously many employers accept that it simply doesn’t work!
If communication with employees works, i.e. a high proportion of messages are seen and understood by the workforce, there is then the prospect of real process improvement.
Automating key messaging so employees receive the messages they need, on a timely basis, has the potential to:
- Improve the link between communicating actions and those actions being taken;
- Improve the efficiency of the entire organisation;
Cut the amount of work required to share and follow up incomplete actions; and,
- Cut the resource required to support employees attempting to “put right” what they didn’t do at the appropriate time.
In effect; the proposition has the potential to hugely improve the effectiveness of an organisation, reducing losses due to errors and incomplete tasks.
How it Works
Yesterday evening I ventured into the shopping centre in Milton Keynes, just to see how it was working. They’ve implemented a number of safe distancing protocols including a one way system for pedestrians. There are huge stickers on the ground and on podiums showing...
Congratulations to Michelle Cracknell for her brilliant article in Professional Pensions about the importance of timely and focused communication with individuals at key moments. “…schemes/providers are telling the members the things they think are important for the...
In these challenging times, it’s clear to all organisations that communication with employees is absolutely critical. We’re delighted that esparx has proved so effective at Travis Perkins. It’s been an amazing learning curve because once you’ve answered the question...
Delighted to be mentioned in REBA’s interview with Paul Nelson and Rob Walden at Travis Perkins on the role esparx is playing there. This has been a fantastic learning experience working with Paul, Rob and the team at Travis Perkins. Take a look here.
You’ve 15,000 employees and there are 26 of them that need to do something today, or it’s going to cost you money. What do you do? How do you identify them? Do you call them? Or maybe you should email all 15,000 just to be safe? ...
Based on numerous conversations with senior HR folk it’s very clear that communication with employees is a major issue. Everyone accepts that employee engagement is a key business issue, and every company seeks to improve it in dozens of different ways. Every pitch...
There’s a quiet revolution going on at one of our longest standing clients, Travis Perkins. Last March they went live with our award-nominated esparx HR comms system, and with each passing week they are automating and improving more of their processes and messaging to...