In these challenging times, it’s clear to all organisations that communication with employees is absolutely critical.
We’re delighted that esparx has proved so effective at Travis Perkins. It’s been an amazing learning curve because once you’ve answered the question “how can we reliably communicate with our employees”, you can then start to get into how those communications can be best used to drive the right results and behaviours. For example, Travis Perkins asking “what other data led communication can we do?”, or “how can we improve existing processes using this?” – a process which has led to documented real world cost savings.
Get this right and you start to see profound improvements not just processes but also in overall engagement.